Apps in Healthcare
Quick Answer: The most popular apps in healthcare today include Epic MyChart, CVS Health, Walgreens, Teladoc, Amwell, Zocdoc, GoodRx, BetterHelp, MyFitnessPal, and Calm. These apps are shaping how patients access care, refill prescriptions, book appointments, and manage health from anywhere. At Taction Software, we’ve spent over 20 years building HIPAA-compliant, interoperable healthcare IT solutions—helping organizations design the kind of apps patients actually use and trust.
Why Apps in Healthcare Matter
Healthcare has shifted from waiting rooms to smartphones. Today’s leading apps in healthcare do three things exceptionally well:
Make care accessible – virtual visits, online booking, quick refills.
Protect patient trust – HIPAA compliance, secure PHI handling.
Fit into clinical workflows – interoperable with EHRs, labs, pharmacies, and payers.
Patients expect healthcare apps to be as simple as Uber or Amazon—and providers need them to be safe, scalable, and audit-ready.
Categories of Apps in Healthcare
Patient Portals – Lab results, secure messages, scheduling, telehealth.
Pharmacy Apps – Rx refills, price transparency, vaccinations.
Telehealth Apps – Urgent care, chronic care, therapy, employer coverage.
Marketplace & Booking Apps – Find in-network clinicians, real-time scheduling.
Consumer Wellness Apps – Nutrition, fitness, mental health, lifestyle support.
The Most Popular Apps in Healthcare (2025)
Here’s a comparison table showing how people actually use the leading apps, their scale, and their compliance posture:
| App (category) | What people actually use it for | Scale indicator (latest) | HIPAA / BAA notes |
|---|---|---|---|
| Epic MyChart (patient portal) | Lab results, secure messaging, appt scheduling, telehealth | 190M+ active users across U.S. health systems (2024–2025) | HIPAA applies via each provider’s NPP; delivered by covered entities. |
| CVS Health app (retail pharmacy) | Rx refills, price checks, vaccine scheduling, Aetna tie-ins | 14.1M MAUs; ~60M digital customers overall | HIPAA-covered; CVS NPP governs PHI in app. |
| Walgreens / myWalgreens | Refills, vaccine scheduling, rewards, Find Care booking | 124M members (2024) | HIPAA-covered; Walgreens NPP applies. |
| Teladoc Health (telehealth) | 24/7 urgent & primary care, chronic programs, mental health | 102.4M members, 4.1M visits Q2 2025 | HIPAA-covered; Teladoc NPP governs PHI. |
| Amwell (telehealth) | Health-system & payer-embedded care | 80M members, 100+ systems, 50+ plans | BAAs with clients; HIPAA notices published. |
| Zocdoc (marketplace) | Find in-network doctors, instant booking | 6M+ monthly users, 100k+ providers | Uses HIPAA authorizations/BAAs when handling PHI. |
| GoodRx (drug prices, telehealth) | Price comparison, coupons, savings cards | 6.9M MAUs, 30M consumers in 2024 | Not a HIPAA entity; fined by FTC for privacy lapses. |
| BetterHelp (therapy, D2C) | Online therapy matching, live sessions | 5M+ users, 35k therapists | FTC privacy settlement; not all flows HIPAA-covered. |
| MyFitnessPal (nutrition/fitness) | Food logging, fitness tracking, wearable integrations | 250M+ registered users | Not HIPAA-covered; regulated by state consumer laws. |
| Calm (mental wellness) | Sleep stories, meditation, stress reduction | 4.5M subscribers, 100M+ downloads | Not HIPAA-covered; subject to state laws. |
Source notes & links of the table - (by row)
MyChart: Epic/MyChart sites show 190M+ users; see MyChart and Epic references. PYMNTS.comX (formerly Twitter)
CVS app & digital base: WSJ, Digital Commerce 360, PYMNTS on the 2025 app relaunch and user counts. epic.comSTATmychart.org
Walgreens membership: WBA investor filings referencing ~124M myWalgreens members. Yahoo Finance
Teladoc: Q2 2025 press release confirms 102.4M U.S. Integrated Care members and 4.1M total visits. ir.teladochealth.com+1
Amwell: About/Investor pages list 80M covered, ~100 systems, ~50 plans; news gives ~1.3–1.5M quarterly visits guidance. business.amwell.cominvestors.amwell.comFierce Healthcare
Zocdoc: Enterprise page states 6M+ monthly searchers; provider count ~100k appears across Zocdoc press/blog. Zocdoc+1
GoodRx scale: Q2 2025 IR notes “over 6 million monthly prescription consumers”; FY 2024 served ~30M. Enforcement actions: FTC/DOJ + class action. Hunton Andrews Kurth
BetterHelp: Business Wire (Jan 22, 2025) 5M+ served; therapist counts in recent reviews; FTC orders (2023) and refund notices (2024). Yahoo FinanceVerywell MindFederal Trade Commission+1
MyFitnessPal: Business of Apps 200M users; PR Newswire cites 250M community. Business of AppsPR Newswire
Calm: Business of Apps (subs/downloads), Foundation case study context. Business of AppsFoundation Marketing
HIPAA/NPP examples used above: URMC MyChart NPP, MSK MyChart T&Cs; CVS privacy center + NPP; Walgreens NPP; Teladoc privacy; Zocdoc privacy/authorization; state health-data overview. PMCDigital HealthCVS HealthCVSYahoo FinancePharmExecZocdoc+1
Key Lessons from Leading Apps in Healthcare
Simplicity wins: Fewer clicks → higher engagement.
Integration is everything: FHIR, HL7, DICOM, and payer APIs keep data flowing.
Privacy beyond HIPAA: State health-data laws + FTC enforcement are raising the bar.
Revenue alignment: Apps that support billing codes (RPM, CCM, telehealth) drive adoption.
Habit loops matter: Notifications, reminders, and quick actions keep patients returning.
How Taction Software Builds Better Apps in Healthcare
At Taction Software, we don’t just study the market—we’ve been shaping it for over 20 years. Our healthcare IT expertise covers:
EHR Integration: Epic, Cerner/Oracle, Veradigm, athenahealth via HL7 & FHIR.
Telehealth Solutions: HIPAA-compliant apps for virtual visits, scheduling, and billing.
Pharmacy & RCM Automation: Eligibility checks, charge capture, claims scrubbing.
AI & Analytics: Risk stratification, predictive insights, and operational dashboards.
Security & Compliance: HIPAA, HITECH, RBAC, encryption, audit trails.
We design apps in healthcare that are scalable, audit-ready, and built around patient trust and clinical workflows.
Also Read: Custom Software Development for Travel
FAQs on Apps in Healthcare
Epic MyChart, CVS Health, Walgreens, Teladoc, Amwell, Zocdoc, GoodRx, BetterHelp, MyFitnessPal, and Calm are the most widely used healthcare apps in the U.S.
They allow easy appointment booking, telehealth access, prescription refills, lab result viewing, and better chronic care management—all from a smartphone.
No. Patient portals, pharmacy apps, and telehealth platforms are HIPAA-covered. Consumer fitness and wellness apps typically are not but may be regulated under state health-data laws.
Privacy violations, insecure data handling, poor EHR integration, and lack of compliance with HIPAA or FTC/state laws.
Expect AI-powered diagnostics, remote monitoring, personalized care pathways, and seamless FHIR-based interoperability across systems.
Final Thoughts: The Future of Apps in Healthcare
The apps patients trust most are the ones that balance simplicity, security, and interoperability. As U.S. healthcare evolves, the winners will be those who can deliver convenience without compromising compliance.
At Taction Software, our 20+ years of healthcare IT expertise give us a unique edge: we know how to build apps that patients actually use and organizations can safely scale.
Ready to build the next app in healthcare? Let’s talk.
