Key Takeaways:
- Taction Software has served 785+ clients across hospitals, health systems, digital health startups, behavioral health organizations, and enterprise software companies.
- Our clients consistently highlight three strengths: healthcare domain expertise that general agencies lack, HIPAA compliance built in from day one (not retrofitted), and integration capabilities with major EHR platforms.
- We are rated on Clutch and DesignRush with verified client reviews — not anonymous testimonials we wrote ourselves.
What Our Clients Say
Multi-Clinic Health System — Patient Portal
“Before Taction’s portal, our patients had to call us for everything — scheduling, refills, results. Now 62% of our patients handle those tasks themselves through the portal. The phone volume drop alone justified the investment.”
— VP of Digital Health, Multi-Clinic Health System (12 locations) Project: HIPAA-Compliant Patient Portal Result: 50,000+ active patients | 40% engagement increase | 60% call volume reduction
Regional Health System — Telemedicine Platform
“We went from zero telehealth capability to 50,000 virtual visits in one year. The key was Epic integration — our providers did not have to change how they document or prescribe. Taction built the platform around our existing workflows, not the other way around.”
— CMIO, Regional Health System (200+ providers) Project: Telemedicine Platform Launch Result: 50,000+ virtual visits year one | 94% patient satisfaction | $4.2M billing revenue
12-Hospital Network — EHR Integration
“We had 12 hospitals that could not share a patient record. Now every provider in our network can see the complete picture for any patient, at any facility, in real time. Taction delivered this across four different EHR platforms in 9 months with zero downtime.”
— CIO, Multi-Hospital Health Network Project: EHR Integration Across 12 Hospitals Result: 47 systems connected | 2,000+ staff hours saved monthly | 78% error reduction
VC-Backed Startup — Mental Health App
“We had a clinical vision but no engineering capability. Taction delivered a HIPAA-compliant product in 12 weeks that we could put in front of investors — and more importantly, in front of patients. Eighteen months later, we have 100,000 users, a Series A, and a platform that therapists trust enough to recommend.”
— CEO & Co-Founder, Digital Health Startup Project: Mental Health App — MVP to Scale Result: MVP in 12 weeks | 100,000+ users | Series A funded | 4.7-star rating
Acute Care Hospital — Remote Patient Monitoring
“Our readmission rate for heart failure dropped 35% in the first year. But what surprised us most was the false positive reduction — our nurses were drowning in alerts from the previous system. Taction’s AI-driven approach cut false positives by 62%, which meant our nursing team actually trusted the alerts and acted on them.”
— VP of Clinical Operations, 300-Bed Hospital Project: RPM System — 35% Readmission Reduction Result: 35% readmission reduction | $2.1M annual savings | 89% patient compliance
Regional Health System — Analytics Dashboard
“We went from a 6-person team spending 40 hours a week building PowerPoints with stale data to real-time dashboards that every executive checks before their morning coffee. The surgical utilization improvement alone generated $4.2M in new revenue.”
— CEO, Regional Health System (5 hospitals) Project: Real-Time Analytics Dashboard Result: 80% reporting time reduction | 23% surgical utilization improvement | $4.2M revenue gain
Multi-Site Health System — Mirth Connect Migration
“We had 200 channels built over 12 years by 6 different engineers. Nobody understood the full picture. Taction documented everything, designed a canonical FHIR model, and migrated the entire estate in 6 months with zero downtime. Our team now spends 60% of their time on new work instead of firefighting.”
— VP of Information Services, Multi-Site Health System Project: HL7 to FHIR Migration Result: 200+ channels migrated | 60% faster data exchange | Zero downtime
Verified Reviews on Third-Party Platforms
We believe in verified reviews — not testimonials we write ourselves. See what clients say about Taction on independent review platforms.
Clutch
Clutch.co verifies every review through a direct phone interview with the client. Reviews cannot be edited or removed by the vendor.
Read Taction Reviews on Clutch →
DesignRush
DesignRush verifies agencies through portfolio review, client verification, and team assessment.
Results by the Numbers
| Metric | Value |
|---|---|
| Clients served | 785+ |
| Healthcare projects delivered | 500+ |
| Patient portal users (across deployments) | 100,000+ |
| Virtual visits enabled (across deployments) | 200,000+ |
| Staff hours saved (monthly, across clients) | 5,000+ |
| Hospital readmission reduction (best result) | 35% |
| Integration channels managed | 500+ |
| Years in healthcare IT | 13 (founder: 25+) |
Industries Our Clients Represent
Hospitals and health systems — Multi-hospital networks, regional health systems, academic medical centers, community hospitals. See our hospitals and health systems page.
Digital health startups — Seed to Series B companies building healthcare products from MVP to scale. See our digital health startups page.
Behavioral health organizations — Mental health providers, substance abuse treatment centers, and behavioral health platforms.
Ambulatory clinics and practices — Multi-specialty groups, specialty practices, urgent care networks.
Health insurance and payers — Claims processing, member portals, interoperability solutions. See our health insurance and payers page.
Pharma and life sciences — Clinical trial software, drug safety systems, regulatory compliance. See our pharma and life sciences page.
What Clients Highlight Most
Based on review themes across Clutch, DesignRush, and direct client feedback, the three most frequently cited strengths are:
Healthcare domain expertise. Clients consistently note that Taction understands clinical workflows, compliance requirements, and integration complexity — unlike general agencies that learn healthcare on the client’s project.
HIPAA compliance from day one. Multiple clients highlight that Taction builds compliance into the architecture from the start rather than bolting it on at the end — saving time, cost, and risk.
EHR integration capability. Clients with Epic, Oracle Health, Allscripts, and athenahealth environments highlight Taction’s ability to deliver seamless EHR integration without disrupting existing clinical workflows.
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