Case Study: Caregiver and Medicine Management Solution (Confidential)
Problem Metric →
The client, a healthcare technology company focused on caregiver and medication management, needed a secure, unified platform connecting patients, caregivers, physicians, and pharmacies for real-time coordination of medication adherence.
However, the client faced several operational and technical challenges:
Manual medication tracking and lack of centralized data led to missed doses and non-adherence rates of over 35%.
Absence of a connected ecosystem between patients, caregivers, and pharmacies caused fragmented communication and delayed medication fulfillment.
Lack of insurance verification automation and onboarding tools slowed down patient enrollment.
Physicians had limited visibility into patient adherence trends and refill statuses.
No existing system for real-time monitoring or triaged alerts for high-risk patients.
These issues resulted in poor patient compliance, high administrative burden, and increased healthcare costs due to uncoordinated care workflows.
Key Action →
Taction Software engineered an end-to-end caregiver and medicine management solution, integrating all key healthcare stakeholders into a unified digital ecosystem with automation, real-time insights, and HIPAA compliance.
Strategic Solutions Delivered:
Caregiver Mobile Application:
Built a responsive Node.js + Angular app enabling caregivers to track medication schedules, provide reminders, and monitor adherence remotely.
Patient Identification & Onboarding System:
Developed automated modules for patient engagement, enrollment, and insurance verification, reducing manual intervention by 70%.
Pharmacy Fulfillment Application:
Designed a dedicated pharmacy interface for medicine order fulfillment, status tracking, and automated refill requests.
Physician Dashboard & Tailored Reporting:
Delivered a custom dashboard for doctors to review adherence reports, prescription analytics, and remote monitoring data in real time.
Remote Patient Monitoring (RPM):
Implemented Swift-based patient applications for real-time vitals tracking and integration with wearable health devices.
Real-Time Alerts & Notifications:
Introduced a triaged alert mechanism to flag missed doses, abnormal readings, or medication delays for proactive interventions.
Secure Cloud Architecture:
Deployed a HIPAA-compliant backend built on MongoDB, Node.js, and Java, ensuring data security, scalability, and role-based access.
Technology Stack:
Node.js | Angular | MongoDB | Swift | Java | HL7/FHIR APIs
Result Metric →
Following deployment, the system achieved measurable success across patient care, operational efficiency, and medication adherence:
40% improvement in patient medication adherence rates within 3 months
70% faster onboarding and insurance verification through automated workflows
50% reduction in prescription fulfillment time
Real-time caregiver–physician communication enabled continuous care updates
Reduction in missed medication alerts by 60%, improving patient safety and clinical outcomes
HIPAA-compliant ecosystem supporting secure, interoperable data exchange
Client Testimonial:
Key Takeaway:
By combining Node.js, Angular, and Swift technologies with a HIPAA-compliant cloud ecosystem, Taction Software delivered a connected Caregiver and Medicine Management Solution that revolutionized patient engagement, adherence tracking, and clinical collaboration — transforming reactive medication management into a proactive care model.
