Case Study: Rhythm – Empowering Remote Patient Monitoring Through Digital Innovation🩺
Problem Metric →
Rhythm is a trusted name in Remote Patient Monitoring (RPM), serving healthcare providers and patients across the U.S. Despite being an established leader, their existing systems struggled to support the growing demand for real-time patient engagement and scalable device management.
Key Challenges Identified:
Manual patient enrollment and insurance verification led to onboarding delays of up to 48 hours per patient
Fragmented data exchange between RPM devices and EHRs, leading to incomplete or delayed patient data synchronization
Limited real-time alerting, making it difficult for care teams to intervene quickly in critical cases
Manual workflows for device ordering, troubleshooting, and billing that increased operational overhead
Lack of a centralized SaaS platform to handle all aspects of patient engagement, device management, and compliance
These inefficiencies affected patient experience, clinician responsiveness, and overall healthcare delivery performance.
Key Action →
Taction Software partnered with Rhythm to completely re-engineer their remote monitoring ecosystem — creating a scalable, HIPAA-compliant SaaS platform powered by modern technologies like Node.js, Angular, Swift, and Java.
Strategic Solutions Delivered:
Unified SaaS Platform for Clinics and Patients:
Developed a cloud-based platform connecting patients, care providers, and administrators through a single dashboard.
Simplified workflows for device setup, enrollment, and ongoing monitoring.
Automated Enrollment & Insurance Verification:
Integrated real-time insurance verification APIs to automate patient onboarding.
Reduced the average onboarding time from 48 hours to under 10 minutes, ensuring faster initiation of monitoring services.
Remote Patient Monitoring (RPM) Module:
Designed a custom RPM module enabling care teams to track patient vitals and activity in real time.
Provided actionable insights through AI-assisted triaged alerts, helping clinicians prioritize critical cases instantly.
Bi-Directional EHR Integration:
Implemented HL7/FHIR-based integration to synchronize patient data bi-directionally with provider EHR systems like Epic, Cerner, and Allscripts.
Ensured compliance with national interoperability standards while maintaining PHI security.
Device Management Automation:
Built an end-to-end solution for device ordering, shipping, training, and troubleshooting.
Included automated device status tracking and proactive issue resolution, reducing manual interventions by over 60%.
Real-Time Analytics & Reporting:
Developed a modern dashboard (Angular + Node.js) for clinicians to visualize patient data, alerts, and engagement metrics in real time.
Enabled easy export of audit-ready reports for compliance and performance tracking.
Billing & Compliance Automation:
Integrated automated billing workflows to generate claims directly from RPM data events.
Ensured complete HIPAA, HITECH, and SOC 2 compliance through secure data encryption and controlled access protocols.
Technology Stack:
Node.js | Angular | Swift | Java | HL7/FHIR | REST APIs | Cloud Infrastructure
Result Metric →
After implementation, Rhythm’s digital transformation produced quantifiable improvements across all operational areas:
80% faster patient onboarding via automated enrollment and insurance verification
99% system uptime with real-time monitoring for over 10,000+ patients
45% faster response times to critical alerts through triaged notification workflows
60% reduction in device-related support tickets thanks to automated diagnostics and tracking
Increased reimbursement efficiency with automated billing and error-free claims
100% compliance with HIPAA and HL7 standards, verified through internal and third-party audits
Client Testimonial:
Key Takeaway:
Through a powerful blend of SaaS architecture, bi-directional EHR integration, and automation-first design, Taction Software helped Rhythm redefine remote patient monitoring.
The result — a scalable, compliant, and insight-driven platform that empowers clinicians and enhances patient care efficiency across the healthcare continuum.
