Dental software is having its modernization moment. Practices and DSOs are outgrowing legacy products like Dentrix and Eaglesoft, and a wave of dental SaaS founders is building modern alternatives. Taction Software builds custom dental practice management systems, dental EHRs, imaging integrations, and patient-engagement apps — for single practices, multi-location groups and DSOs, and dental software vendors who need an experienced development partner.
If you specifically run on Epic’s dental module, see our Epic dental software work; this page covers custom and non-Epic dental builds.
Schedule a Dental Software Discovery Call → (NDA-protected)
Why Modern Dental Software Demand Is Growing
Legacy Dentrix / Eaglesoft Limitations
Long-standing products like Dentrix, Eaglesoft, and Open Dental still run much of the industry, but their architecture and user experience increasingly frustrate practices that want modern, cloud-based, integrated software.
DSO Consolidation & Multi-Location Needs
As DSOs consolidate practices, they need multi-location reporting, centralized scheduling, and cross-site patient records that single-practice products were never built to provide.
Modern Patient Experience Expectations
Patients now expect online scheduling, digital intake, and easy bill pay. Practices that cannot offer that lose ground to those that can.
Integration Demands
Modern dental operations need imaging, insurance, and patient-engagement systems to work together — integration that legacy products handle poorly.
Dental Software Solutions We Build
Custom Dental Practice Management Systems
Full DPMS covering patient records and charting, scheduling and operatory management, treatment planning and case acceptance, and billing, claims, and insurance — built around your workflow on our custom EHR and custom healthcare software foundation.
Dental Imaging Integration
DICOM integration, intraoral camera integration, CBCT workflow, and connectivity with Carestream, Dentsply Sirona, and Planmeca systems. See our DICOM imaging pipeline work.
Patient Engagement Apps
Appointment scheduling and reminders, forms and intake digitization, treatment plan acceptance, and bill pay — built on our patient portal practice.
Multi-Location / DSO Platforms
Multi-site reporting, centralized scheduling, and cross-site patient records for DSOs and multi-location groups.
Dental Imaging Integration Expertise
DICOM Standards
We integrate dental imaging via DICOM so images flow into the clinical record and the right workflows.
Major Imaging Vendor APIs
We connect to the major dental imaging vendors’ systems and APIs, so existing hardware investments keep working.
Cloud-Based Imaging Storage
We build compliant cloud imaging storage where practices want to move off local servers, with the safeguards imaging PHI requires.
Dental Insurance & Claims Integration
ADA Code System (CDT)
We build native support for the ADA’s Current Dental Terminology (CDT) code set, so documentation and billing align.
Real-Time Eligibility (DentalXChange, Vyne)
We integrate real-time eligibility through dental clearinghouses such as DentalXChange and Vyne.
Claim Submission & ERA
We build claim submission and electronic remittance advice (ERA) handling into the billing workflow.
Pre-Authorization Workflows
We support the pre-authorization workflows dental billing frequently requires.
HIPAA Compliance for Dental Software
Dental-Specific PHI Considerations
Dental records, including imaging, are PHI. We build the access controls, audit logging, and encryption HIPAA requires into the software — see our HIPAA-compliant development practice and HIPAA risk assessment.
Imaging Storage Compliance
We ensure imaging storage meets HIPAA requirements, whether on-premises or in the cloud, as part of our data security approach.
BAA & Cloud Hosting
We sign BAAs and deploy on HIPAA-eligible cloud infrastructure with appropriate agreements in place.
Engagement Models for Dental Software
We work in four common shapes: a custom DPMS build for a single practice or DSO, dental SaaS product development for vendors, legacy dental software modernization (see our software modernization practice), and add-on modules for existing software.
Schedule a Dental Software Discovery Call →
Frequently Asked Questions
Why custom dental software vs. Dentrix or Open Dental?
Packaged products work for many practices. Custom development makes sense when you have multi-location or DSO needs they handle poorly, integration requirements they cannot meet, or — for vendors — a product of your own to build. We will give you an honest read on which path fits.
Can you integrate with our existing imaging hardware?
Yes. We integrate with major dental imaging systems via DICOM and vendor APIs — including Carestream, Dentsply Sirona, and Planmeca — so your existing hardware keeps working.
Do you build for DSOs or single practices?
Both. We build single-practice systems and multi-location/DSO platforms with multi-site reporting, centralized scheduling, and cross-site records, as well as SaaS products for dental software vendors.
How do you handle insurance verification?
We integrate real-time eligibility through dental clearinghouses such as DentalXChange and Vyne, and build claim submission, ERA, and pre-authorization workflows into the billing experience.
Schedule a Dental Software Discovery Call →
Reviewed by Taction Software’s healthcare engineering team. ISO 27001-certified information security management. PHI is handled under a signed BAA.
