Custom Software

Platform Development and Integration Services for Healthcare-Grade Systems

Most platform projects go wrong at the seams: the cloud account without the right BAA coverage, the CRM that cannot see EHR data, the Power BI report built on an unreconciled extract. Taction Software implements, integrates and supports nine enterprise platforms, from Mirth Connect to Salesforce, with the security and interoperability healthcare requires. Since 2013 we have delivered 200+ healthcare projects.

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Healthcare Integration Engines

An integration engine moves data between your EHR, labs, billing and apps. It is the platform most likely to fail quietly, so it gets the most engineering attention.

Mirth Connect Development and Support

We design, build and support Mirth Connect channels for HL7 v2, FHIR, X12 and custom feeds, from first implementation to ongoing monitoring and support of production interfaces. If your engine is slow, unstable or undocumented, we fix it. See Mirth Connect services.

Open Integration Engine

Since Mirth Connect moved to a commercial license, many teams are evaluating Open Integration Engine, the open-source fork. Taction is listed as a commercial support vendor on openintegrationengine.org, and we migrate channels, test them and support OIE in production. See Open Integration Engine.

Cloud Platforms

We build and run HIPAA-eligible workloads on all three major clouds. The right one is usually the one your organization already licenses, as long as the BAA covers the services you need.

01

Microsoft Azure

We deploy healthcare applications on Azure with Azure Health Data Services for FHIR, Entra ID for identity and policies that keep PHI inside covered services. It is the natural choice for Microsoft-standardized organizations. See Azure services and Azure FHIR implementation.

02

Amazon Web Services

On AWS we build with HealthLake, Comprehend Medical and Bedrock where they fit, inside accounts structured for HIPAA from day one: separate environments, encrypted storage, logged access and least-privilege IAM roles for every service. See Amazon Web Services and AWS HealthLake implementation.

03

Google Cloud Platform

Google Cloud suits data-heavy healthcare work: the Cloud Healthcare API for FHIR, HL7 and DICOM, BigQuery for analytics and Vertex AI for models. We set up projects, networking and access controls that pass a security review. See Google Cloud Platform and the Cloud Healthcare API.

Microsoft Business Applications

Many healthcare organizations already pay for Microsoft 365 and Dynamics licenses they barely use. We turn those licenses into working tools for operations, reporting and collaboration.

Microsoft Dynamics 365

We implement and customize Dynamics 365 for patient engagement, referral management, provider relations and field service, and connect it to your EHR so staff see clinical context without switching systems. Data stays inside your Microsoft tenant. See Microsoft Dynamics services and Dynamics healthcare implementation.

Microsoft Power BI

Power BI turns EHR, claims and operational data into dashboards leaders actually open. We build the data model first, with row-level security so each user sees only the patients and departments they should, then design reports around decisions, not charts. See Microsoft Power BI.

Microsoft PowerApps

PowerApps replaces spreadsheets and paper forms with low-code apps for intake, inventory, credentialing and approvals, built quickly on licenses you may already own. We add FHIR connections and governance so citizen-built apps stay secure. See PowerApps and Power Apps FHIR integration.

Microsoft SharePoint

We build SharePoint intranets, policy libraries and document workflows for clinical and administrative teams, with permissions and retention rules that match your compliance policies. Migrations from older SharePoint versions or file shares are planned to avoid lost documents. See SharePoint services.

Salesforce and CRM Platforms

A CRM only helps a healthcare team when it knows what is happening clinically. We configure Salesforce so patient, provider and referral data flow in from the systems of record.

Salesforce Development

We customize Salesforce Sales, Service and Experience Cloud with Apex, Lightning components and integrations, for provider outreach, payer relations and patient support teams. Clean data models and automation replace the manual work that makes CRMs unpopular with staff. See Salesforce services.

Salesforce Health Cloud

Health Cloud adds care plans, patient timelines and care team management to Salesforce. We implement it with FHIR or HL7 connections to your EHR, so care coordinators work from current clinical data instead of re-keyed copies. See Salesforce Health Cloud implementation.

How to Choose the Right Platform

Platform decisions last a decade, so they deserve more than a feature comparison. We look at four things before recommending one.

Start With What You License

Most organizations already pay for Microsoft 365, a cloud account or a CRM. Building on what you license avoids new contracts, security reviews and training. We only recommend a new platform when the existing one clearly cannot do the job.

Check BAA Coverage Service by Service

A signed BAA does not cover every service a vendor sells. We check which specific services are HIPAA-eligible on Azure, AWS, Google Cloud or Salesforce before design starts, so PHI never lands somewhere it should not. See our AWS vs Azure vs GCP comparison.

Plan the EHR Connection

A platform that cannot see clinical data becomes another silo. We plan how each platform will exchange data with your EHR, through Mirth Connect, FHIR APIs or vendor connectors, and choose the integration pattern your IT team can support. See our healthcare integration services.

Count the Full Cost

License fees are the visible part. Add implementation, integration, storage, support and the cost of leaving later. We give you a total cost view before you commit, including what it would take to switch platforms if your needs change in a few years.

Why Teams Choose Taction Software for Platform Work

Platform partners usually know one vendor well. We work across all nine, so our recommendation follows your needs rather than the vendor we happen to resell.

Healthcare Compliance on Every Platform

Whichever platform you choose, we apply the same controls: BAA checks, encryption, role-based access, audit logging and documented configurations reviewed before go-live. Delivery runs under ISO 27001-certified processes, so your security questionnaires are answered with evidence. See HIPAA compliance consulting.

Integration Is Our Core Work

Most platform projects fail at the integration, not the configuration. Our team builds Epic, Oracle Health, HL7 and FHIR interfaces as core work, so your cloud, CRM and BI platforms receive reliable clinical data from day one. See our EHR integration work.

Support After Go-Live

Platforms change constantly: new releases, deprecated APIs and expiring certificates. We monitor, patch and update your platforms under a support agreement, and document every change so your team is never dependent on one engineer’s memory. See Mirth Connect support services.

Get a Second Opinion on Your Platform

Whether you are choosing a cloud, rescuing a Mirth Connect deployment or getting more from Dynamics, a 30-minute call with an engineer will tell you where you stand and what to do next.

FAQs

Platform Services FAQs

Answers to the questions teams ask most before a platform project.

We implement, integrate and support nine platforms for healthcare and enterprise teams: Mirth Connect, Microsoft Azure, Amazon Web Services, Google Cloud, Microsoft Dynamics 365, Power BI, PowerApps, SharePoint and Salesforce, plus Open Integration Engine. Each has its own page with detail.

No platform is HIPAA compliant on its own. Azure, AWS, Google Cloud and Salesforce offer BAAs covering specific services, and compliance depends on how you configure them. We set up the configuration, document it and verify it before PHI goes in.

Yes. We migrate between clouds, from Mirth Connect to Open Integration Engine, from older SharePoint versions and from legacy CRMs to Salesforce or Dynamics. Each migration starts with an inventory and a rollback plan, so production keeps running during the move. See healthcare cloud migration.

Yes. We can lead the project, work alongside your administrators or add specialists to your team under the same BAA and security controls. Roles available include Mirth Connect engineers, Azure and AWS developers and Salesforce Health Cloud developers. See hire AWS developers and hire Azure developers.

Book a 30-minute platform review. Tell us what you run today and what is not working, and an engineer will recommend whether to fix, extend or replace it, with a rough scope. Use our cost calculator for a first estimate.

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What's Next?

Our expert reaches out shortly after receiving your request and analyzing your requirements.

If needed, we sign an NDA to protect your privacy.

We request additional information to better understand and analyze your project.

We schedule a call to discuss your project, goals. and priorities, and provide preliminary feedback.

If you're satisfied, we finalize the agreement and start your project.

Platform Development and Integration Services │ Taction Software