Hospice care runs on workflows that mainstream EHRs simply do not model — interdisciplinary group meetings, four distinct levels of care, HQRP reporting, the HOPE assessment, and bereavement and family support that extend beyond the patient’s life. Taction Software builds custom hospice software — hospice EHRs, IDG coordination tools, field-staff mobile apps, and family engagement portals — for hospice operators, palliative care groups, and hospice SaaS founders who need software that fits how hospice actually works.
Schedule a Hospice Software Discovery Call → (NDA-protected)
Hospice domain expertise · HQRP & HOPE-aware · HIPAA + BAA · healthcare engineering credentials
Why Hospice Needs Specialized Software
IDG (Interdisciplinary Group) Workflow
Medicare requires the hospice interdisciplinary group to review and update each patient’s plan of care at least every 15 days. Generic EHRs do not model the IDG meeting, the roles, or the cadence — so hospices end up working around their software.
Four Levels of Care Management
Hospice delivers care across four levels — routine home care, continuous home care, inpatient respite care, and general inpatient care — each with its own documentation and billing rules the software must handle natively.
HQRP Reporting Requirements
Hospices must meet the Hospice Quality Reporting Program requirements, with financial consequences for falling short. The software has to capture and report the right measures.
HOPE Tool Implementation
CMS’s HOPE (Hospice Outcomes & Patient Evaluation) assessment is now part of hospice quality reporting. We build HOPE data capture and timing into the clinical workflow.
Bereavement & Family Support Workflows
Hospice uniquely cares for the family before and after the patient’s death. Bereavement tracking and family support are core workflows, not afterthoughts.
Hospice Software Solutions We Build
Hospice EHRs
Patient admission and eligibility, plan-of-care development, visit documentation, medication management, and bereavement tracking — built on our custom EHR and custom healthcare software foundation.
IDG Coordination Tools
IDG meeting documentation on the required cadence, care plan updates, and quality-measure tracking — purpose-built for the interdisciplinary group.
Mobile Apps for Hospice Field Staff
Offline documentation, photo and wound-care capture, and patient status updates for clinicians working in homes and facilities, built on our mobile app development practice.
Family & Caregiver Engagement
Family portals, bereavement resources, and care-team communication that support families through and beyond care, built on our patient portal work.
HQRP & HOPE Tool Compliance
HQRP Quality Measure Reporting
We build capture and reporting of the HQRP quality measures into the workflow, so reporting is a byproduct of documentation rather than a separate burden.
HOPE Tool (Hospice Outcomes & Patient Evaluation)
We implement HOPE assessment capture at the required points in the patient journey, with validation so submissions are clean.
CAHPS Hospice Survey Support
We support the data and processes around the CAHPS Hospice Survey, so the family-experience side of quality is handled.
Billing & Reimbursement
Levels-of-Care Billing
We build billing for all four levels of care — routine home care, continuous home care, inpatient respite care, and general inpatient care — with their distinct rules.
Medicare Hospice Benefit Compliance
We build to Medicare Hospice Benefit requirements, so eligibility, certification, and benefit periods are handled correctly.
Service Intensity Add-On (SIA)
We support Service Intensity Add-On billing for qualifying visits at the end of life.
Cap Management
We build hospice aggregate cap tracking so agencies can monitor and manage their cap exposure proactively.
Integrations We Build
We connect hospice systems to the rest of care: pharmacy and e-prescribing, hospital EHR connections, DME coordination, and lab integration — so the hospice team has what it needs without manual workarounds.
Engagement Options
We work in three common shapes: a custom hospice EHR for a single agency, hospice SaaS product development for vendors, and add-on modules for existing systems.
Schedule a Hospice Software Discovery Call →
Frequently Asked Questions
Why custom vs. existing hospice EHRs?
Packaged hospice EHRs work for many agencies. Custom development makes sense when your operations, programs, or business model exceed what they support, or when you are a vendor building a product of your own. We will give you an honest read on which path fits.
Do you handle HQRP and HOPE Tool?
Yes. We build HQRP quality-measure capture and reporting, and HOPE assessment capture at the required points, into the clinical workflow with validation so submissions are clean.
Can the system handle multi-state operations?
Yes. We build for multi-state hospice operations, accommodating the varying licensure and operational requirements across the states you serve.
Schedule a Hospice Software Discovery Call →
Reviewed by Taction Software’s healthcare engineering team. ISO 27001-certified information security management. PHI is handled under a signed BAA — see our healthcare data security practice. For agencies that also deliver home health, see our home healthcare software development work.